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28 CHAPTER 3: NBX MESSAGING
Important
Considerations
■ The steps are the same for initially setting up the name
announcement, personal greetings, and passwords for personal,
greeting-only, and phantom mailboxes. See “Setting Up Your
Password and Voice Mail for the First Time” in Chapter 1 for details.
(Your administrator creates group mailboxes and their passwords.)
■ For changes to passwords and greetings, see “Changing Your
Password” and “Changing Your Name Announcement and Personal
Greetings” later in this chapter.
■ The default setting for the maximum length of each voice mail
message on the system is 5 minutes. Your administrator can configure
your organization’s NBX Messaging system to receive and store voice
mail messages that are up to 10 minutes long.
■ Use the Off-Site Notification feature if you want the NBX system to
notify you when callers leave voice mail messages in your voice
mailbox. See “Off-Site Notification”
in Chapter 5.
■ With a touch-tone telephone, you are able to bypass system messages
using option buttons if you are configuring passwords and greetings.
However, you cannot bypass voice mail messages in this manner.
Changing Your
Password
You use the same 4-digit to 10-digit password to log in to the NBX
NetSet™ utility and to access your NBX voice mail. You can change this
password with your telephone (using the NBX voice prompts or a feature
code) or through the NBX NetSet utility.
To set up your password for the first time, see Table 4
and “NBX NetSet
Utility” in Chapter 1. Table 4 also describes how to change your
password.
If you forget your password, the administrator can set it to be your
extension number. Then follow the instructions in Table 4
in Chapter 1 to
change it to a more secure password. Also see “Security Tips”
next.
If your NBX system uses a messaging system other than NBX Messaging:
■ Use the feature code method described in Table 4 in Chapter 1 to set
and change the NBX NetSet utility password.
■ 3Com recommends that you use the same password for your voice
messaging system and for the NBX NetSet utility.