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10 ABOUT THIS GUIDE
How to Use
This Guide
Table 1 shows where to look for specific information in this guide.
Conventions Table 2 defines some commonly used words and phrases in this guide.
Table 1 Where to Find Information
If you are looking for information about Turn to
How to get started with your new telephone Chapter 1
The 3Com 3103 Manager’s Telephone Chapter 2
NBX Voice Messaging features Chapter 3
Using standard telephone features Chapter 4
Personalizing your telephone Chapter 5
Enhanced system features Chapter 6
Feature codes Chapter 7
The Attendant Console and Complement Attendant Software Chapter 8
Telephone maintenance and troubleshooting information Appendix A
References to all topics in this book Index
Table 2 Common Terms
Term Definition
Auto Attendant The set of voice prompts that answers incoming calls and
describes actions that a caller or user can take to access
individual services.
Administrator The person who is responsible for maintaining your
3Com Networked Telephony Solution.
Receptionist The person who answers the majority of incoming
telephone calls. In some business environments, this
person may be a switchboard operator.
User A person who has a single 3Com Telephone or an
analog telephone connected to the NBX system through
an ATC card or the single-port ATA device.