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VERIFONE SERVICE AND SUPPORT
Accessories and Documentation
30 OMNI 37XX INSTALLATION GUIDE
5 Describe the problem(s) and provide the shipping address where the repaired
or replacement unit must be returned.
6 Keep a record of the following items:
• Assigned MRA number(s).
• VeriFone serial number assigned to the Omni 37xx terminal you are
returning for service or repair (terminal serial numbers are located on the
bottom of the unit (see Figure 18).
• Shipping documentation, such as air bill numbers used to trace the
shipment.
• Model(s) returned (model numbers are located on the VeriFone label on
the bottom of the Omni 37xx terminal).
Figure 18 Information Label on Terminal Bottom
Accessories
and
Documentation
VeriFone produces the following accessories and documentation for the Omni
37xx terminal, as listed below. When ordering, please refer to the part number in
the left column.
VeriFone Online Store at
www.store.verifone.com
• USA – VeriFone Customer Development Center, 800-233-0522,
Monday - Friday, 7 A.M. - 5 P.M., MST
• International – Contact your VeriFone representative
Download Cables
05651-xx MOD10-MOD10 (terminal-to-terminal)
26263-xx 02xxx MOD10-PC DB25F (terminal-to-PC)
26264-xx 02xxx MOD10-PC DB9F (terminal-to-PC)
Cables for
Optional
Peripherals
07041-xx MOD10-MDIN9 (CR 600/CR 1000i check readers;
P250/P355/P900 external printers)
07042-xx MOD10-4P4C (all VeriFone PIN pads)
NOTE
One MRA number must be issued for each Learning Products Template Version
2.1 terminal you return to VeriFone, even if you are returning several of the same
model.
SERIAL NUMBER
MODEL NUMBER