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Symptom Suggestion
Severe noise interference. •Keep the handset away from microwave ovens, computers, remote
control toys, wireless microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical appliances.
•Move to another location or turn off the source of interference.
The Caller ID does not display. •The handset was picked up before the second ring.
•The call was placed through a switchboard.
•Call your local telephone company to verify your Caller ID service is current.
You cannot register the handset •Charge the battery pack for 15-20 hours.
at the base. •Remove the base ID (see “Replacing the Base Setting” on page 21) and
register the handset (see “Register the Handset to the Base” on page 57).
The handset doesn’t communicate •Remove the base ID (see “Replacing the Base Setting” on page 21) and
with another handsets. register the handset (see “Register the Handset to the Base” on page 57).
•Make sure that you have registered all handsets.
An extra handset can’t join •Make sure there are not 2 handsets already using the 3-way
the conversation. conference feature.
The handset or the base can’t •Make sure that more than 2 handsets are not in use.
join the conversation •When recording a conversation, the 2nd handset (or the base) cannot
join the conversation.
The answering system does •Make sure the base unit is plugged in.
not work. •Make sure that the answering system is turned on.
• Make sure that the message record time is not set to Announce only
(see page 47).
UP354BH(WDECT2355+2) OM 5/14/04 10:53 AM Page 63