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Troubleshooting
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If you still have problems, disconnect the phone. If other phones on the same
line work properly, the fault is in this phone or its installation. If you cannot find
the problem, take the phone to your local RadioShack store for assistance.
Severe noise interference.
• Keep the handset away from microwave ovens,
computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical
appliances.
• Move the base to another location or turn off the
source of interference.
• Make sure that the handset is not too far from
the base.
The Caller ID does not
display.
• The handset was picked up before the second
ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your
Caller ID service is current.
Handset No.1 or No.2 not
working.
• Make sure the battery pack is connected to the
handset and fully charged.
• Re-register both handsets (See “Before Using,
Register Extra Handset to the Main Base Unit”
on page 12.)
Unavailable
message is
displayed on the LCD
screen of the handset.
• Make sure the other handset is not already in
use. Both handsets cannot be in talk mode at
the same time.
• Re-register both handsets (See “Before Using,
Register Extra Handset to the Main Base Unit”
on page 12.)
• Make sure the handset is not too far from the
base when trying to use.
The handset doesn't
communicate with the base
or the other handset.
• Re-register both handsets (See “Before Using,
Register Extra Handset to the Main Base Unit”
on page 12.)
• Make sure that you registered the extra
handset.
No 3-way conversation.
• Only one handset at a time can talk with an
outside caller. To allow the other handset to talk
to the caller, transfer the call.
Voice Message Indication
does not work.
• Contact your local telephone company to make
sure that your telephone receives FSK message
signaling.
Problem Solution