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A P P E N D I X 5 – 3
Headset Selection
If you are interested in purchasing a headset, you should decide which type is best for
you (above), and also base your decision on:
Sound Quality
Some headset manufacturers use noise reduction technology to enhance sound quality.
Like high-quality conferencing equipment, good sound quality on a headset can
improve productivity, and the make daily business communications more enjoyable.
Comfort/Wearability
Headsets are traditionally worn by people who are on the phone a lot, so choosing one
that’s comfortable, and stays that way, makes a big difference. Make sure that the
headset you chose is comfortable to wear, and maintains its shape when it’s not on
your head.
Durability
Make sure that the headset you chose is tough enough to withstand a fair amount of
punishment. Headsets should stand up to twisting and stretching, and in home offices,
being played with by the kids!
Cleanability
Headsets that have removable microphone and earpads allow for easy cleaning or even
replacement. If you will be using your headset a lot, be sure to look for one that is
easy to keep clean.
Warranty
If your headset breaks, you will want to get it replaced. Look for a headset with a
good warranty—it often reflects how confident the manufacturer is in the durability of
the product!
Appendix
5 – 2 A P P E N D I X
Three Basic Types of Headsets
Binaural Headsets
B i n a u ral headsets are held on by a “ h e a d b a n d ” and provide sound
t o , and cove rs , both ears. This usually blocks out
background noise better than the other types.
Monaural Headsets
Monaural headsets are also held in place by a headband, but
c over just one ear. The single earpiece can sit in the ear, a c t u a l ly
fitting into the ear canal with a microphone at t a ch e d, or another
style fits outside the ear, and uses an earpad, or “leatherette”.
“In-The-Ear” Headsets
“In-the-ear” headsets actually fit in, or over the ear, or grasp the
ear itself to stay in place. These headsets are popular with peo-
ple who would like to avoid the adverse effects of the other
types of headsets on hairstyles, etc.
Appendix