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O P E R ATION 2 – 3
Changing Modes
To switch between modes at any time during a call
From To Action
Handset Speaker Press SPEAKER key; hang up handset
Handset Headset Press HEADSET key; hang up handset
Headset Speaker Press SPEAKER key
Headset Handset Pick up handset
Speaker Handset Pick up handset
Speaker Headset Press HEADSET key
More on Making Calls
Selecting a line
Pressing a LINE key under the LCD screen will activate that line for the mode you are
currently using: handset, speaker, or headset. If no mode is selected, pressing a LINE
key will cause that line to go active in Speaker mode by default.
The green LED on the LINE key indicates that it is in use.
IMPORTANT: As a rule, once a line is activated it must be placed on Hold prior to
activating another LINE key, or that line will be disconnected.
Making Calls, Answering Calls, Hanging Up
2 – 2 O P E R AT I O N
Operation Tips for Using the Line Keys
Tip 1: When a LINE key is pressed while another line is active (but not on Hold), the
line that was active will disconnect automatically. Place active line(s) on Hold
prior to activating another line.
Tip 2: When the CONFERENCE key is pressed all active lines and lines on Hold are
linked in the conference.
Tip 3: When the HOLD key is pressed, all active lines are placed on Hold. Inactive
lines remain inactive.
Tip 4: If no LINE key is selected, SoundPoint Pro defaults to the Primary Line.
(See programming for setting Primary Line.)
Tip 5: If SoundPoint Pro is hung up (placed on-hook in any mode, or an active line
key is pressed), active lines are disconnected, but lines on Hold remain on Hold.
(You must hang up any lines on Hold, or they will continue holding.)
Making Calls Answering Calls Hanging Up
Handset Pick up the handset; Pick up the handset Hang up (replace)
listen for the dial tone. the receiver
Headset Put on headset, press Press the HEADSET key Press the HEADSET
the HEADSET key, and on the console (make key.
listen for the dial tone. sure our headset is
on first!)
Speaker Press the SPEAKER key; Press the SPEAKER key Press the SPEAKER
listen for the dial tone. on the console. key.
Notes Pressing a LINE key will Pressing a LINE key Pressing a LINE key
activate the phone in for a line that is ringing for an active line
Speaker Mode for will cause the phone to will hang up the
that line. go off-hook in Speaker line as well.
Mode for that line.
Making Calls, Answering Calls, Hanging Up