Filter
Top Products
SAFETY AND REGULATIONS 4 – 5
Polycom Limited Warranty and
Limitation of Liability
Polycom warrants you, the customer, that your system will be in good working order
on the date Polycom or its authorized reseller delivers or installs the system, whichev-
er is later (“Warranty Date”). If you notify Polycom or its Authorized Dealer within
one year of the Warranty Date that your system is not in good working order, Polycom
will, without charge to you, repair or replace, at its option, the system components
that are not in good working order. Repair or replacement parts may be new or
refurbished and will be provided on an exchange basis. If Polycom determines that
your system cannot be repaired or replaced, Polycom will remove the system and, at
your option, refund the purchase price of your system or apply the purchase price
towards the purchase of another Polycom system. If you purchased your system
directly from Polycom, Polycom will perform warranty repair in accordance with the
terms and conditions of the specific type of Polycom maintenance coverage you
selected. A written explanation of Polycom’s types of maintenance coverage may be
obtained from Polycom by calling 1.800.451.0995 (in the continental U.S. only). If
you purchased your system from an Polycom Authorized Dealer, contact your reseller
for the details of the maintenance plan applicable to your system.
This Polycom limited warranty covers damage to the system caused by power surges.
Unless otherwise expressly agreed to in a written agreement signed by Polycom,
Polycom will not be responsible under this limited warranty for damages resulting
from:
▼ Failure to follow Polycom’s installation, operation, or maintenance instructions.
▼ Unauthorized system modification, movement, or alteration.
▼ Unauthorized use of common carrier communication services accessed
through the system.
▼ Abuse, misuse, negligent acts or omissions of the customer and persons under
the customer’s control; or
▼ Acts of third parties and acts of God.
Polycom’s obligation to repair, replace, or refund, as set forth above, is your exclusive
remedy.
Except as specifically set forth above, Polycom, its affiliates, suppliers, and dealers
make no warranties, express or implied, and specifically disclaim any warranties of
merchantability or fitness for a particular purpose.
Safety, Regulatory and Warranty
4 – 4 SAFETY AND REGULAT I O N S
If you experience trouble with the SoundPoint Pro, please contact Polycom for
information on obtaining service or repairs. The telephone company may ask that you
disconnect this equipment from the network until the problem has been corrected or
until you are sure that the equipment is not malfunctioning.
No user serviceable parts are contained in this equipment.
This equipment may not be used for coin service provided by the telephone company.
Connection to party lines is subject to state tariffs (contact the state public utility
commission, or corporation for information).
Canadian Department of
Communication Notice
N o t i c e : The Canadian Dep a rtment of Commu n i c ations (DOC) label identifies cert i fi e d
equipment. This cert i fi c ation means that the equipment meets certain telecommu n i c at i o n
network protective, operational and safety requirements. The department does not
guarantee the equipment will operate to the user’s satisfaction.
B e fo re installing this equipment make sure you are permitted to connect it to the fa c i l i t i e s
of the local telecommunications company. You must install the equipment using an
acceptable method of connection. In some cases you may also extend the company’s
inside wiring for single line individual service by means of cert i fied connector assembly
(telephone extension cord). You should be aware, however, that compliance with the
above condition may not prevent degradation of service in some situations.
R ep a i rs to cert i fied equipment should be made by an authori zed Canadian maintenance
facility designed by the supplier. Any repairs or alterations made by a user to this
e q u i p m e n t , or equipment malfunctions, m a y give the telephone commu n i c a tions company
cause to request the user to disconnect the equipment.
For your own protection, make sure that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Caution: Do not attempt to make electrical ground connections yourself, contact the
appropriate electric inspection authority or an electrician.
N o t i c e : The load number (LN) assigned to each terminal device denotes the perc e n t age
of the total load to be connected to the telephone loop used by the device to prevent
overloading. The termination on a loop may consist of any combination of devices,
subject to the requirement that the total of the load numbers of all the devices does
not exceed 100.
Safety, Regulatory and Warranty