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User’s Guide for the Polycom RealPresence Group Series
Polycom, Inc. 31
To deactivate call forwarding:
1 From the Polycom system Place a Call screen, dial the Feature Access
Code provided by the Avaya Communication Manager administrator.
For example, #2 if #2 is the Feature Access Code for disabling call
forwarding.
2 Wait for confirmation beeps.
To transfer a call:
1 While in a call, press the # key on your Polycom system remote control to
access the tone pad.
2 Press the Select button to activate flash hook. The first far-end system is
placed on hold.
3 Wait for a dial tone, and then dial the extension of the far-end system to
which you want to transfer the call. The call connects both audio and
video between the local system and the second far-end system. The first
far-end system is still on hold.
4 Hang up the near-end system. The two far-end systems are now
connected in a call with audio and video, if the capabilities are present.
To add a system to a call:
1 While in a call, press the # key on the Polycom system remote control to
access the tone pad.
2 Press the Select button to activate flash hook. The far-end system is put
on hold.
3 Wait for a dial tone, and then dial the extension of the system that you
want to add to the call.
4 Press the Select button again. The call becomes an audio-only conference
with all of the systems. If the system that dialed the flash hook hangs up,
the other systems remain connected in a call with audio and video, if the
capabilities are present.