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User’s Guide for the Polycom RealPresence Group Series
30 Polycom, Inc.
Multipoint Calls Using Centralized Conferencing Control
Protocol (CCCP)
If a Polycom RealPresence Group system is deployed in a Microsoft Lync
Server 2010 environment and Centralized Conferencing Control Protocol
(CCCP) is enabled, you can place and participate in multipoint calls that are
hosted by Microsoft audio and video servers.
For more information about CCCP multipoint calling, refer to the Polycom
Unified Communications Deployment Guide for Microsoft Environments or contact
your system administrator.
Muting in a CCCP Call
A Microsoft Lync client acting as the call organizer can mute all of the
participants in the call. You cannot unmute until the organizer unmutes the
participants unless you are designated as a presenter. If the meeting organizer
has muted your Polycom RealPresence Group system selectively, you can
unmute your system even if the organizer does not. It is important to
understand that no one else can unmute your microphone. They can only
request that you unmute.
When your mute status changes due to a Microsoft Lync client organizer
muting or unmuting all of the participants, notification is displayed on the
Polycom RealPresence Group system monitor.
Using Avaya Network Features with Video Calls
Depending on how your system is configured, you may be able to use Avaya®
telephony network features such as call forwarding, transferring calls, and
adding additional sites in an audio-only conference.
To activate call forwarding:
1 Make sure that the Polycom system is not in a call.
2 From the Place a Call screen on the Polycom system, dial the Feature
Access Code provided by the Avaya Communication Manager
administrator, followed by the E.164 extension of the system to which
you want to forward the calls. For example, dial *22016 if *2 is the Feature
Access Code and 2016 is the system E.164.
3 Wait for confirmation beeps.