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Using the Basic Features of Your Phone
3 - 17
Performing a Consultative Transfer
To transfer a call:
1. During a call, press the
or the Trnsfer soft key.
The active call is placed on hold.
2. Place a call to the desired recipient of the call. Refer to Placing Calls on
page 2-2 for calling methods.
3. As soon as you hear the ring-back sound or after the party answers (and
you speak to the party), press or the Trnsfer soft key.
You can talk privately to the party to which you are transferring the call
before the transfer is completed.
If you are using a handset, the transfer can be completed by putting the
handset on the cradle.
You can cancel the transfer before the call connects by pressing the Cancel
soft key.