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User’s Guide for Polycom HDX Desktop Systems
Polycom, Inc. 19
Polycom HDX systems support up to 1,000 Favorites. They can also support
one of the following:
• Up to 200 additional Favorites with presence when registered with
Microsoft Office Communications Server.
• Up to 200 additional Favorites with presence when registered with a
Polycom Converged Management Application™ (CMA®) system.
• Up to 4,000 contacts from up to 5 servers, which appear in the Global
Directory group, when registered with to Polycom GDS server.
Searching the Directory
1 Press Directory on the keypad.
2 Open a specific group folder if you want to narrow your search results.
3 Enter a name in the search field by:
— Spelling the name using the number buttons on the keypad
— Spelling the name using the onscreen keyboard or by pressing
Keyboard on the keypad
Scroll through the list of names using the Up and Down
arrow buttons or Zoom on the keypad.
4 If the search does not start as soon as you enter a character in the search
field, select the Search button.
Adding, Editing, and Deleting Favorites
You can create Contacts and groups and save them in the Polycom HDX
system directory. Any changes appear in Favorites.
To add a Contact to Favorites:
1 Press Directory on the keypad.
2 If you have groups within Favorites, make sure that you have opened the
group where you want the new Contact to appear. To open a group,
select it. The name of the group that is open appears at the top of the
screen—for example, Directory - Favorites.
3 Select Options > Add a Contact.
4 Select Create Contact.