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Appendix A: Troubleshooting
87
2. The Model 1104 will not answer
the telephone when called for a
Status Report or alarm
acknowledgment.
The Model 1104 must be connected to a
standard (2-wire analog) telephone line, not
a digital extension to a phone system. If the
unit will not dial out and the factors
previously listed have been ruled out, try
connecting the unit to a standard residential
telephone line.
e) The Model 1104 is connected to an
incompatible telephone line.
a) Rings Until Answer is incorrectly
programmed.
Recheck programming of Rings Until
Answer. Refer to Chapter 4, Section 4.5.1.
b) The Model 1104 is connected to an
incompatible telephone line.
Some telephone systems will not allow the
telephone to ring beyond 4 rings. If your
Model 1104’s Rings Until Answer is set at
more than 4 rings, you may not be able to
access the unit. Try setting the Rings Until
Answer to less than 4 rings. If this does not
correct the problem, it may indicate
telephone line incompatibility. In this case,
try connecting the Model 1104 to a standard,
residential telephone line.