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Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
d
isplayed.
R You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
o
r announced late.
R Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
R Move closer to the base unit.
Caller information is not
a
nnounced.
R To use the Talking Caller ID feature, store the name and
phone number in the phonebook (page 27).
R The ringer volume for landline is turned off. Adjust the
ringer volume (page 34, 37).
R The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 33, 36).
R When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 15.
R The Talking Caller ID feature is turned off. Turn it on
(page 35, 37).
R The ring as cell mode is set to “On (without Talking
CID)”. To change the mode, see page 15.
R Depending on the number of rings setting, the answering
system may answer calls before announcing the caller
information. Select a different setting (page 53).
R Your unit does not announce caller information if
– the base unit or handset is on a call.
– a headset is in use.
Time on the unit has shifted. R I
ncorrect time information from incoming Caller ID
changes the time. Set the time adjustment to “Manual”
(off) (page 35).
63
Useful Information
TG7841BX_UE(en)_0528_ver011.pdf 63 2013/05/28 18:56:50