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Useful InformationAnswering System
Preparation
87
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Answering System
Problem Cause & Remedy
The Answering System is on,
but incoming messages are
not recorded.
• The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 24).
• Memory is full. Erase unnecessary messages
(p. 67).
“
”
flashes and the
ANSWER ON indicator flashes
rapidly. No new messages are
recorded.
• Memory is full. Erase unnecessary messages
(p. 67).
You cannot access a mailbox
from the base unit or the
handset.
• If more than one other user is using the
handset and/or base unit, you may not be able
to access the mailbox. Try again later.
• If another user is listening to messages or the
Answering System is handling a call, you
cannot access the mailbox. Try again later.
You cannot access a mailbox
from a touch tone phone.
• Make sure you entered the correct remote
code (p. 71).
•
If “
Enter Mailbox password
” is heard, Mailbox 2 or
3 has a password which must be entered (p. 62).
• The Answering System may not respond if
the tones are too short to activate the unit.
Press each button firmly.
•
The Answering System is off. Turn it on (p. 73).
When you play back
messages or turn on the
Answering System, the base
unit and handset announce
the wrong day and time.
• The date and time may be set incorrectly. Set
the date and time again (p. 17).
Caller ID information is not
displayed during message
playback (p. 66).
• Caller ID information will not be displayed
— if a message is recorded by using [MEMO]
(p. 68), or
— if a call is transferred to a mailbox and the
caller leaves a message (p. 69).
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TG5240.fm Page 87 Wednesday, September 22, 2004 3:45 PM