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Troubleshooting
86
The handset and/or base unit
does not announce the
displayed caller’s name.
• The handset and/or base unit ringer volumes
are turned off. Set to high, medium, or low
(p. 20, 21).
• The Talking Caller ID feature is turned off.
Turn it on (p. 33, 34).
The handset and/or base unit
does not announce the
displayed caller’s name
properly.
• Name pronunciation may vary. Name
pronunciation quality is based on names
most commonly used in the United States.
• The handset and/or base unit will announce
each letter of abbreviations, such as “Co.”
and “Inc.”.
• Caller ID supports names of up to 15 letters.
If the caller’s name has more than 15 letters,
the name will not be announced correctly.
The handset cannot
automatically edit the Caller
List/incoming phone numbers.
• The Caller ID Number Auto Edit feature is
turned off. Turn it on (p. 37) and try again.
• You need to press [C] or [s] after editing
the number.
The handset display exits the
Caller List or phone book.
• Do not pause for over 60 seconds while
searching.
The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing and
in use.
• The Message Alert is turned on and new
messages have been recorded. Turn the
Message Alert off (p. 26) or listen to the new
messages (p. 64, 65, 70).
You cannot have a
conversation using the
headset.
• Make sure the optional headset is connected
properly (p. 77).
• If “SP-phone” is displayed on the handset,
press [C] to switch to the headset.
Problem Cause & Remedy
TG5240.fm Page 86 Wednesday, September 22, 2004 3:45 PM