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If the Following Appear on Your Display...
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 82–84) for the Cause & Remedy.
Telephone System
Display message Cause & Remedy
Wrong handset
Refer to manual
• This handset is not for this base unit. This handset is
for KX-TG6500 base unit. The accessory handsets
for this base unit are KX-TGA520 and KX-TGA523.
To order, see page 3.
Problem Cause & Remedy
“No link to base.
Move closer to
base and try
again.” is displayed and an
alarm tone sounds.
•
The handset has lost communication with the base
unit. Walk closer to the base unit, and try again.
•
Confirm the base unit’s AC adaptor is plugged in.
• Raise the base unit antennas.
• The handset’s registration may have been
canceled. Re-register the handset (p. 80, 81).
Static, sound cuts in/out,
fades. Interference from other
electrical units.
• Move the handset and base unit away from
other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 29).
•
If the unit is connected to a telephone line with
DSL service, you may hear noise from the
receiver or speaker during conversations. We
recommend connecting a noise filter (contact
your DSL service provider) to the telephone line
between the unit and the telephone line jack.
The base unit and/or handset
does not ring.
• The ringer volume is turned off. Set to high,
medium, or low (p. 20, 21).
•
If more than one other user is using the handset
and/or base unit, the handset/base unit may not
ring. Users will hear incoming call tones (p. 59).
The handset display is blank. • If the handset display is blank, fully charge
the battery (p. 13).
You cannot program any
function items.
• Programming is not possible while the
handset and/or base unit is being used.
•
Do not pause for over 60 seconds while programming.
• Walk closer to the base unit.
• While another user is listening to messages
or the Answering System is handling a call,
you cannot program. Try again later.
TG5240.fm Page 84 Wednesday, September 22, 2004 3:45 PM