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For assistance, please visit http://www.panasonic.com/consumersupport 61
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on Your
Display...” (p. 60) for the Cause & Remedy.
Problem Cause & Remedy
“No link to base.
Move closer to
base, try again.” is
displayed and an alarm
tone sounds.
LYou are too far from the base unit. Walk closer to the
base unit.
LConfirm the base unit’s AC adaptor is plugged in.
LRaise the base unit antenna.
LIf the above remedies do not solve the problem, the
handset may have lost communication with the base
unit. Register the handset again (page 45).
Static, sound cuts in/out,
fades. Interference from
other electrical units.
LMove the handset and base unit away from other
electrical appliances.
LWalk closer to the base unit.
LRaise the base unit antenna.
LIf your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset and/or base
unit does not ring.
LThe ringer volume is turned off. Set to high, medium, or
low (page 39).
The handset display is
blank.
LIf the handset display is blank, fully charge the battery
(page 10).
You cannot program any
function items.
LProgramming is not possible while the handset and/or
base unit is being used.
LDo not pause for over 60 seconds while programming.
LWalk closer to the base unit.
LWhile another user is listening to messages or the
Answering System is handling a call, you cannot
program. Try again later.
While programming or
searching, the handset
starts to ring and the
program/search stops.
LA call is coming in. To answer the call, press {C}, {s}
or {SP-PHONE}. Start again from the beginning after
hanging up.
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