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Managing IP Softphone 2050 calls
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To enable the IP 2050 Softphone TAPI Service Provider:
1. Select Start > Control Panel > Phone and Modem Options.
The Phone and Modems Options window opens.
2. Click Advanced.
3. From the list of available Telephony Providers, select IP Softphone
2050 TAPI Service Provider.
4. Click OK.
To make a call using Microsoft Outlook:
Note: The IP Softphone 2050 must be active before making a call.
1. On the Contacts list, right-click on the name of the contact you want
to call and select Call Contact.
The New Call dialog box displays.
2. Click the Dialing Options button.
3. From the Connect using line menu, select Nortel IP Softphone
2050 Line.
4. Click OK.
5. From the New Call dialog box, select Start Call.
For errors encountered when using the IP Softphone 2050 TAPI Service
Provider, see “TAPI problems” on page 127.
Viewing active status
The status appears on the window title bar as shown in the following
table:
Table 2: Viewing active status
Status Description
Incoming Call There is an incoming call.
On Call A call is active.