Nortel Networks NN43119-101 IP Phone User Manual


 
Troubleshooting the IP Softphone 2050
119
Unable to retrieve communication server
parameters from DHCP server
Symptom:
The following message appears:“DHCP server is not available”.
Description:
A connection with the DHCP server cannot be established.
Potential causes:
Network down
DHCP server configuration error
Action:
Contact your system administrator.
Unable to connect to GXAS server
Symptom:
A message appears that connection to the GXAS server has failed.
Description:
A connection to the GXAS server cannot be established.
Potential causes:
Network down
GXAS server configuration error
DHCP server configuration error
Action:
Contact your system administrator.
Service denied
Symptom: