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Troubleshooting the IP Softphone 2050
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Description:
Either the IP Softphone 2050 does not recognize the adapter as a
supported Nortel adapter, or the adapter is earlier than 2.0. Supported
adapters include:
• Enhanced USB Adapter (desktop)
• Nortel Mobile USB Adapter (mobile)
• GN Netcom DuraPlus Binaural Headset
• GN Netcom DuraPlus Monaural Headset
• GN Netcom GN2020 NC Monaural Headset
• GN Netcom GN2100 Monaural Headset
• GN Netcom GN2115 ST Binaural Headset
• GN Netcom GN2117 ST Monaural Headset
• GN Netcom GN2125 NC Binaural Headset
• GN Netcom GN2220 NC Monaural Headset
• GN Netcom GN2225 NC Binaural Headset
• Nortel Networks Handset
• Nortel Networks Mobility Kit
• Plantronics Audio 910 Headset
• Plantronics Voyager 510 Headset
• Plantronics CS55 Headset
• Plantronics CS50 USB Headset (not available in Europe)
• Plantronics CS60 USB Headset
Potential causes:
• Your USB Headset Adapter does not support the functions listed on
the USB Headset dialog box.
• The USB Headset Adapter has failed to enumerate properly.
Action: