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Troubleshooting the IP Softphone 2050
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If you suspect faulty enumeration, do the following:
1. Unplug the USB cable from the USB Headset Adapter.
2. Wait one minute.
3. Plug the USB cable into the USB Headset Adapter. This forces the
USB Headset Adapter to re-enumerate.
Cannot hear audio through headset
Ensure that your headset manufacturer matches that of the USB adapter.
Check all jacks and plugs for a loose connection.
Sound still comes out of my computer speakers
Description:
The IP Softphone 2050 configuration does not direct all call audio to the
headset.
Action:
To direct all call audio to your headset, select USB Audio Device as both
headset microphone and headset speaker in the Sound Devices dialog
box (see “Sound Devices” on page 87).
TAPI problems
As the TAPI feature is intended for use with third-party applications, most
errors related to TAPI are resolved by consulting the documentation for
the application that is generating the errors.