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98 / Troubleshooting
MICS-XC Norstar-Companion Installer Guide P0881594 Issue 01
UTAM key
req’d
System disabled Common message for a
new installation, see
“Software keys (U.S. only)”
on page 68. The only other
time this alarm should
appear is if you are
rebuilding a system:
1.Enter a UTAM Activation
Key. See “Software keys
(U.S. only)” on page 68.
2.Obtain a Regression Key.
See “Obtaining a
Regression Key (U.S.
only)” on page 94.
UTAM test
failed
System is disabled. This
alarm appears only after
a restart
- Ensure there is power to
the Base Stations and RPI
or plug-top power supply
- Ensure that the location
and number of Base
Stations is correct
- Ensure that there are at
least four cells in the system
configuration
- Ensure that there are
sufficient Radio Credits to
support the number of Base
Stations you have
connected
- Restart the system with the
correct system
configuration.
-The system may require a
UTAM Recovery Key. See
“Obtaining a Recovery Key
(U.S. only)” on page 94.
Example
display
Meaning Possible causes and
actions
p0881594.book Page 98 Tuesday, August 25, 1998 3:59 PM