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Troubleshooting / 95
P0881594 Issue 01 MICS-XC Norstar-Companion Installer Guide
4. Provide them with the original and new SysID,
Companion ID, customer address and zip code. See
“Software keys (U.S. only)” on page 68.
5. Make a note of the new Regression Key.
A Regression Key cannot be reused. Please do not record
this Key in the Programming Record.
6. Enter the Regression Key. Follow the same procedure for
entering software keys on page 68.
Once the keys have been entered, the previous SysID is
restored.
7. Re-enter all radio and portable credit keys recorded in
MICS Programming Record.
8. Verify that the correct number of Radio Credits is
available (see “Verifying Radio Credits (U.S. only)” on
page 92).
9. Re-enter all programming data using information from the
Programming Record.
10. Reregister all portables.
Alarm codes
For a complete list of Norstar alarms, consult the Norstar
Alarm & Event Code Manual. Also consult the Modular ICS
Installer Guide.
Displays
Example
display
Meaning Possible causes and
actions
Alarm: 21 Wireless re-evaluation in
progress
Scheduled or required re-
evaluation of wireless Base
Stations in system
p0881594.book Page 95 Tuesday, August 25, 1998 3:59 PM