Filter
Top Products
Mitel 5560 IPT User Guide
Call Park
The Call Park feature allows you to place a call in a special hold state. You, or someone else, can
then retrieve the call from any extension in the system.
After parking the call, the system can automatically connect you to paging equipment so that you
can announce the call to the requested party.
To park an active call:
1. Press Left or Right to select the handset/headset you want to use.
2. Do one of the following:
• Press the key you have programmed as Call Park.
• Press Trans/Conf, and then dial the appropriate feature access code. The display shows
PARKED@, followed by the park destination and parking spot index (if applicable).
Example: PARKED@ 1234 @ 02.
3. Dial the directory number on which to park the call (not required if the number is programmed
to the Call Park feature key).
4. To inform a user that a parked call is waiting, do one of the following:
• If automatic paging is enabled, announce the call and the park retrieve digits shown on the
display.
• If automatic paging is disabled, press the key you have programmed as Page, or dial the
appropriate feature access code, followed by the Paging zone number (if required). Then,
announce the call and the park retrieve digits shown on the display.
Note: Paging over a loudspeaker is not permitted in handsfree mode; you must use the handset
or headset.
To retrieve a parked call:
1. Press Left or Right to select the handset/headset you want to use.
2. Do one of the following:
• Dial the appropriate feature access code.
• Press the key you have programmed as Call Park - Retrieve feature key
3. Dial the directory number on which the call is parked (not required if the number is
programmed to the Call Park feature key).
4. If there are multiple calls parked on the number, dial the two-digit index number to retrieve a
specific call, or # to retrieve the longest parked call.
Call Pickup
To answer a call that is ringing at another extension in your Pickup Group:
1. Press Left or Right to select the handset or headset you want to use.
2. Press the key that you have programmed as Pickup.
To answer a call that is ringing at another extension not in your Pickup Group:
1. Press Left or Right to select the handset or headset you want to use.
2. Dial the appropriate feature access code.
3. Dial the number of the ringing station.
31