Mitel 5560 IPT Telephone User Manual


 
Mitel 5560 IPT User Guide
CALL HANDLING
Hold
To place a call on Hold:
Press Left or Right to select the same audio path associated with the display that initiated
or accepted the call.
Press Hold.
To retrieve a call from Hold, do one of the following:
Press the flashing line key or Float key.
Press Add Held to conference into the held call.
To retrieve a call from Hold at another 5560 IPT, do one of the following:
Press Left or Right to select the handset/headset you want to use
Dial the appropriate feature access code and the number of the station that placed the call
on Hold.
Press the flashing line key.
Transfer
To Transfer an active call:
1. Press Left or Right to select the handset/headset you want to use.
2. Press Trans/Conf.
3. Dial the number of the third party.
4. Do one of the following:
To complete the transfer, press Release.
To announce the transfer, wait for an answer, consult, and then press Release.
To cancel the transfer, press Cancel.
To transfer an active call during headset operation:
1. Press Left or Right to select the handset/headset you want to use.
2. Press Trans/Conf.
3. Dial the number of the third party.
4. To complete the transfer, press Release.
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