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PCS Customer Service Solutions
Claire, your virtual service representative is available to assist you
24 hours a day, seven days a week. Visit her at
www.sprintpcs.comby
logging on and clicking on Claire’s Directory for Service Solutions.
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes balance
due, payment received, invoicing cycle and the amount of minutes and/or
data used since your last invoicing cycle. (A nominal fee and/or airtime
charges may apply.)
To access this information:
ᮣ
Press .
Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information and major local event information. There is a per-call charge
and you will be billed for airtime.
ᮣ
Press .
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls or
calls billed to a local telephone calling card or a third party.
ᮣ
Press .
For more information or to see the latest in products and services, visit us
online at
www.sprintpcs.com.
Note: PCS Operator Services may not be available in all
Affiliate markets.
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Section 1: Getting Started
10 1A: Setting Up Service