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PCS Vision FAQs
How will I know when my phone is ready for PCS Vision Service?
Your user name (for example, bsmith001@sprintpcs.com) will display
on your phone's display screen.
How do I sign-in for the first time?
You are automatically signed in to PCS Vision Services when you turn on
your phone.
How do I know when my phone is connected to PCS Vision Services?
Your phone automatically connects when PCS Vision Service is used or an
incoming message arrives. (Connecting takes about 10-12 seconds.)
Can I make calls and use PCS Vision Services at the same time?
You cannot use voice and data services simultaneously. If you receive a
call while the data service is active, the call will be forwarded into
voicemail. You can place an outgoing call at any time, but it will interrupt
any in-progress data session. Incoming calls are allowed during dormant
connections (see below).
When is my data connection active?
Your connection is active when data is being transferred. Outgoing calls
are allowed, but incoming calls go directly to voicemail. When active, the
transferring icons ( )flash on your phone’s display screen.
When is my data connection dormant?
If no data is received for 10 seconds, the connection goes dormant (no
transferring icons are flashing). When the connection is dormant, voice
calls are allowed. (The connection can go active again quickly.) If no data
is received for a long time, the connection will terminate.
Can I sign out of data services?
You can sign out without turning off your phone, however you will not be
able to browse the Web or use other PCS Vision Services. While signed out,
you can still place or receive phone calls, check voicemail and use other
services. You may sign in again at any time. To sign out, go to
Settings
() > Internet () > Sign Out ( ) in your phone’s menu.
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