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Page 224 Troubleshooting Tips
I replaced the
batteries, but I am
still getting a low
battery warning.
The battery warning message may appear
immediately after replacing the batteries.
Also, if you check the battery gauge in the
Applications Launcher immediately after
replacing the batteries, the gauge may start
at “empty” and slowly rise to “full.” This is
normal. It takes a few minutes for the
battery gauge to accurately show the
condition of the batteries.
I get a warning
message telling me
my handheld
memory is full.
■ Purge Date Book and To Do List. This
deletes To Do List items and past Date
Book events from the memory of your
handheld. See “Other ways to delete
records” in Chapter 5. You may need to
perform a HotSync
®
operation to
recover the memory.
■ Delete unused memos and records. If
necessary, you can save these records.
See “Edit menu” in Chapter 5.
■ If you have installed additional
applications on your handheld, remove
them to recover memory. See
“Removing applications” in Chapter 3.
My handheld keeps
turning itself off.
Your handheld is designed to turn itself off
after a period of inactivity. This period can
be set at one, two, or three minutes. Check
the Auto-off setting. See “General
preferences” in Chapter 9.
My handheld is not
making any sounds.
Check the System Sound setting. See
“General preferences” in Chapter 9.
My handheld has
frozen.
Perform a soft reset. See “Resetting your
handheld” in Appendix A.
I don’t see anything
on my handheld’s
screen.
■ Change the contrast settings.
■ Replace the batteries.