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Clarity - INT9 A/D converter Troubleshooting
21
4.2 Problems with INT9 driver
• “Board malfunction”
If the error message "Board malfunction"
appears, the card is probably incorrectly
inserted or damaged.
Solution: Check whether the INT9 A/D card is correctly
set in the ISA slot. The card should be tucked
fully and should not move in the slot. If this
does not help, contact technical support to
replace the damaged card.
Most problems with INT9 driver are generally
indicated by following symptoms:
• INT9 cannot be added to Setup Control
Modules in the
System Configuration dialog,
showing the "Cannot create detector"
error
message.
• Double-clicking on the device will not invoke
the
INT9 A/D Card Setup dialog.
• The Data Acquisition icon in the
Instrument
window is not active (this problem may also
have another cause. See section 4.4 on pg. 29).
• When starting Clarity or trying to add more
INT9 cards to configuration then is present in
the PC, the error message “Cannot find first
board” appears. Alternatively, “Cannot find
second board” error message may appear.
• While trying to add the INT9 card in
System
Configuration
dialog or while starting Clarity,
"Cannot find driver file ..."
error message with
path to the INT9 drivers in the system followed
by "Error Occurred During Setup"
appeared.
Solution: When one of these problems occur, check the
INT9 driver (see next chapter) and then
procced according to the suggested solutions.