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19.5 Switchhook (Flash) Timing
This is the minimum amount of time necessary to perform a switchhook. If the switchhook is pressed for less
than this amount of time, the system recognizes it as a dial pulse and not as a switchhook (or flash). The
“200 ms” and “300 ms” entries have been included because some phone instruments do not go onhook
cleanly and this can cause an outside call to be inadvertently placed on hold when trying to hang up on the
call. The longer switchhook times can help to compensate for these phones.
4. Enter the “switchhook time” code:
0 300 milliseconds
1 200 milliseconds
2 112 milliseconds
3 104 milliseconds
4 96 milliseconds
* 5 88 milliseconds
6 80 milliseconds
7 72 milliseconds
8 64 milliseconds
9 56 milliseconds
19.6 Reminder Feature Timing
When a call is put on hold, this setting determines the amount of time to wait to ring the person that placed
the call on hold or to ring the Operator or a Rollover Extension if the extension which placed the call on
hold is not available.
5. Enter the “Reminder Feature Timing” code. This parameter sets the time for calls placed on hold by an
extension.
0 25 seconds
1 50 seconds
* 2 175 seconds
3 300 seconds
4 425 seconds
5 550 seconds
6 675 seconds
7 800 seconds
8 925 seconds
9 5 seconds