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PHONE LINE MANAGER 16 X 4
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13.4 Voice-Mail Unit Interface
A Voice-Mail unit can be attached to the Rollover Extension(s) of your Phone Line Manager 16 x 4 system.
It will have a voice announcement to enable callers to your business to access employees and/or their voice
mailboxes. Enabling this parameter allows information to be sent from the Phone Line Manager 16 x 4 to
the voice-mail unit to tell it the original extension dialed so that the voice-mail unit can play the appropriate
outgoing message. Also, this parameter allows the MSG key from a key phone to be interpreted as a call to
the voice-mail unit.
To enable operation with the Voice-Mail unit:
1. At the System Manager’s extension, lift the handset and enter 7824. Pause for confirmation tone.
To disable operation with the Voice-Mail unit:
1. At the System Manager’s extension, lift the handset and enter 7825. Pause for confirmation tone.
13.5 Simplified Voice-Mail Interface
When the Voice-Mail Unit Interface is enabled, the Phone Line Manager 16 x 4 will send DTMF (touch
tone) digits to the Rollover Extension to inform the voice-mail unit as to (1) the original extension dialed
so that the voice-mail unit can play the appropriate outgoing message, or (2) the extension dialing directly
into the voice-mail unit to retrieve their messages.
The Simplified Voice-Mail Interface setting has been implemented to allow the Phone Line Manager 16 x
4 to easily interface with simpler voice mail and message-storage devices. These devices typically accept only
a single digit to direct the caller into one of the limited number of internal mailboxes. If “Voice Mail Unit
Interface” is enabled and “Simplified Voice Mail Interface” is also enabled, the Phone Line Manager 16 x 4
will send only a single digit to the Rollover Extension. This digit will be the last digit in the extension’s
physical number. Thus, a call intended for extension 104 would cause a 4 digit to be sent to the Rollover
Extension. A call intended for extension 100 would cause a 0 digit to be sent to the Rollover Extension.
A call intended for extension 110 would also cause a 0 digit to be sent to the Rollover Extension.
REMEMBER: Voice Mail must be enabled (by typing 7824) for this command to cause a single digit to
be sent to the Rollover Extension.
To enable operation in the Simplified Voice-Mail mode:
1. At the System Manager’s extension, lift the handset and enter 7862. Pause for confirmation tone.
To enable operation in the Standard Voice-Mail mode:
1. At the System Manager’s extension, lift the handset and enter 7863. Pause for confirmation tone.
13.6 MSG Button on a Key Phone
If the System Manager has enabled the Voice-Mail setting, a person at a key phone can press the MSG key
and make an intercom call directly into a Rollover Extension. If the key phone extension has Exclusive
Answering-Machine privilege, pressing the MSG key causes an intercom call to be made to the answering-
machine extension associated with the extension.