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4.4 Call Forwarding/Call Follow Me
Occasionally you may be required to work in an associate’s office and will want to have your phone
forwarded to the other person’s office. This feature is called “Call Forwarding” when you enter the
forwarding command from your extension. The feature is called “Call Follow Me” when you issue the
command from the extension to which you want the calls forwarded.
The Call Follow Me feature allows you to forward your calls to the new office without having to go back to
your office. In some installations, it may not be desirable to allow any user the ability to have calls transferred
to it by invoking the Call Follow Me command. For instance, a person at an extension in a hotel could
accidentally have calls meant for the Operator sent to him.
To disable the Call Follow Me function:
1. In the programming mode, lift the handset and enter 7822. Pause for the confirmation tone. Hang up
or continue programming.
To enable the Call Follow Me function:
1. In the programming mode, lift the handset and enter 7823. Pause for the confirmation tone. Hang up
or continue programming.
A special exception to Call Forwarding is made to facilitate operation between a manager and his
secretary. If the manager has his calls forwarded to the secretary’s extension, the secretary (but no one else)
is able to make an intercom call to the manager’s extension or transfer an outside call to the manager. Any
other extension attempting such a call would have the call forwarded to the secretary’s extension.
4.5 Require Star Key Before User Programming
All of the user-programming commands begin with a 4 or 5. In some installations, you may want to require
that the user enter a * from the keypad of the phone before entering one of these commands. This will
prevent unintentional programming if a person dials a phone number beginning with a 4 or a 5 but forgets
to dial 9 (or 0) to connect to an outside line. For instance, an extension could be accidentally placed in the
Do Not Disturb mode, or the Day/Night setting could be changed. When this new parameter is set, dialing
a 4 or a 5 without first dialing a * will give an error tone.
Note that telephone sets with rotary dials cannot dial a *. Thus, this setting should not be enabled if there
are pulse-dialing telephones connected to the system.
To require a * to be entered before a 4 or a 5:
1. At the System Manager’s extension, lift the handset and enter 7838. Pause for confirmation tone.
To not require a * digit to be entered before a 4 or a 5:
1. At the System Manager’s extension, lift the handset and enter 7839. Pause for confirmation tone.