AT&T TL92420 Cordless Telephone User Manual


 
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Appendix
Troubleshooting
My calls cut in and out while I’m using my cordless handset.
Other electronic products can cause interference with your cordless phone.
Try installing your phone as far away as possible from electronic devices
such as wireless routers, or other cordless telephones.
Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or surge protector, plug the
phone (or modem/surge protector) into a different location. If this doesn’t
solve the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
Relocate your telephone base to a higher location. The phone may have
better reception when installed in a high area.
Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
Excessive background noise will cause a speakerphone to fade in and
out. Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should stop speakerphone operation and return
to normal handset mode.
When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party press
DELETE/MUTE to temporarily turn your microphone off. When it is your turn
to speak, remember to press DELETE/MUTE to turn the microphone on.
The charge light is off.
Make sure the power and line cords are plugged in correctly and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it back in.
Allow up to one minute for the cordless handset and telephone base to
reset.
Clean the cordless handset and telephone base charging contacts each
month using a pencil eraser or cloth.