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Configuring the System NetVanta 7100 Administrator’s Guide
66 Copyright © 2007 ADTRAN, Inc. 61200796L1-31A
Adding Users to Ring Groups
A ring group defines a group of user accounts that can be called in a coordinated way with a single
extension. The incoming caller ID from a group member denotes a group call using a GRP prefix.
Members can log in when they want to receive calls to the group and log out when they do not want to
receive group calls.
Ring group’s extensions must be unique and cannot begin with a 0 or a 9. Extensions are defaulted to be
one more than the highest-number ring group extension currently configured, or 8001 if no ring groups are
configured.
Figure 51. Auto Attendant Ring Group Example
Incoming Calls
0
Operator
Operat or
212
Jan
214
Betty
216
Sam
0
Gloria
Dial
by
Extension
Sales
Ring
Group
Service
Ring
Group
123
Auto Attendant #1
Introductory Greeting
Example Introductory Greeting
"Thank you for calling Company X. If you know your party’s extension press 1; then enter their
three-digit extension. For Sales press 2, for Customer Service press 3. Press 0 or stay on line for
the operator.”