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Configuring the System NetVanta 7100 Administrator’s Guide
56 Copyright © 2007 ADTRAN, Inc. 61200796L1-31A
4. Select Apply to accept the new setting.
5. Select
Save at the top right of the current menu. A dialog box appears if the save is successful.
Select
OK to close the box and return to the previous menu.
Creating a New Auto Attendant
An auto attendant is an automated call handling menu structured with audio prompts to direct callers
through the available menu options (or digit actions). The auto attendant must have an introductory
greeting that describes the digit actions such as “For Sales, press 2.” It is best to map out the auto attendant
digit actions prior to setup. See Figure 51 on page 66 for a diagram of auto attendant structure.
Creating a new auto attendant may require assistance from your system administrator. Refer to Modifying
Auto Attendant Greetings on page 60 for instructions on perfecting an existing auto attendant greeting.
1. Navigate to the
Voice > Applications > Auto Attendants menu and enter the Name and
Extension of the new auto attendant. Select the Add New Auto Attendant button.
Figure 39. Auto Attendants Menu
Enter the Name and
Extension of the
new auto attendant
and select Add New
Auto Attendant.