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NetVanta 7100 Administrator’s Guide Managing Phone Accounts
61200796L1-31A Copyright © 2007 ADTRAN, Inc. 27
Call Coverage
The Call Coverage tab of the Edit User menu displays the call coverage settings for a particular user. If
the user has been assigned to a Call Coverage List, you can view the settings on this page. You can also
customize the selected Call Coverage List only for this user account. Use the question mark symbol to
assist with the configuration settings.
When creating a Custom List, multiple actions can be set to occur. For example, in Figure 12, station
extension 2000 is set to ring four times before rolling to extension 2001. The active call will then ring
extension 2001 twice before continuing to the next action (a busy signal).
Figure 12. Call Coverage Tab Menu
Table 3. Call Coverage Tab Options
Setting Description and Options
Use Call Coverage List
Copies the selected global Call Coverage List for this specific
extension. Customizations made to this copy (using the customize
button) do not affect the original global list.
Use Custom List
Allows a customized list of actions to be defined for incoming calls on
the user’s phone.
Indicate the number of rings (to initially occur) under the # of Rings
column. The phone will ring the specified number of times before
continuing on with the next entry in the call coverage list. By default,
the first action is a Busy Signal. If the # of Rings is set to 0, the call
coverage list will only be processed if the station is busy. Otherwise,
the phone will ring indefinitely.
Other available actions for the call coverage list include:
• Go to Voicemail
• Go to Autoattendant
• Ring Extension
• Ring Operator
• Ring External Number
Enter additional parameters as needed.
Setting a Custom List
requires defining the
action to take if the call is
not answered and
assigning ring limits for
each action.
Collectively, this creates
the call coverage.