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42 41-001523-00 REV00 – 04.2014
Line Keys and Programmable Keys
This section describes the Multiple Line/Call Appearance Keys (L1 and L2) and the customizable programmable keys
located above the phone’s LCD screen.
Multiple Line and Call Appearance Keys
The 6865i has 2 hard line/call appearance keys each with a corresponding status light. These line/call appearance keys
and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By
pressing a line/call appearance key, you connect to the line or a call it represents. The line/call appearance light indicates
the status of that line or call. When the phone is taken off-hook, the phone automatically selects a line for you.
When you have more than one call, you can use the left and right navigation keys 3 and 4 to scroll left and right to the
different call screens. The display shows which line the call information is referring to (L1 to L9), the Caller ID information
(name and number, if available), the call status and the timer specific to that call.
Line/Call Appearance LED Behavior Line/Call Appearance Status
Off Idle line or no call activity
Light flashes quickly Ringing
Light is solid Connected
Light flashes slowly Hold
Line/Call Appearances
Programmable Keys