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Customizing Your Phone
24 41-001523-00 REV00 – 04.2014
Set Audio
The Set Audio option on the IP phone allows you to set the audio mode for your IP phone. It also allows you to set the
volume level of the headset microphone and enable/disable DHSG. You can configure audio options on your IP phone
using the IP phone UI only.
Audio Mode
The 6865i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The Audio
Mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
There are four audio mode options you can set:
Setting Audio Mode
Audio Mode Option Description
Speaker This is the default setting. Calls can be made or received using the handset or handsfree speakerphone. In handset
audio mode, pressing the button on the phone switches to handsfree speakerphone. In Speaker audio
mode, lift the handset to switch to the handset.
Headset Choose this setting if you want to make or receive all calls using a handset or headset. Calls can be switched from the
handset to headset by pressing the button on the phone. To switch from the headset to the handset, lift the
handset.
Speaker/Headset
Incoming calls are sent to the handsfree speakerphone first when the button is pressed. By pressing the
button again, you can switch back and forth between the handsfree speakerphone and the headset. At anytime, lift-
ing the handset switches back to the handset from either the handsfree speakerphone or the headset.
Headset/Speaker
Incoming calls are sent to the headset first when the button is pressed. By pressing the button again, you
can switch back and forth between the headset and the handsfree speakerphone. At anytime, lifting the handset
switches back to the handset from either the headset or the handsfree speakerphone.
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Preferences.
3. Select Set Audio.
4. Select Audio Mode.
5. Select the audio mode you want to use on your phone. Valid values are:
• Speaker (Default)
• Headset
• Speaker/Headset
• Headset/Speaker
6. Press the key or select 4Set to save your selection.