Filter
Top Products
52
Symptom Suggestion
The handset doesn’t ring or
receive a page.
Make sure that you are not too far from the base.•
Make sure that your handset is registered to the main base unit.•
Charge the battery in the handset for 15 to 20 hours.•
Change the Digital Security Code (see • page 50).
You cannot register the
handset at the base.
Charge the battery pack in the handset for 15 to 20 hours.•
Change the Digital Security Code (see • page 50).
Try resetting the handset (see Resetting the Handset on • page 49).
The handset doesn’t
communicate with other
handsets.
Change the Digital Security Code (see • page 50).
Make sure that you have registered all handsets (see • page 20).
An extra handset can’t join the
conversation.
Make sure there are not two handsets already using the conference feature.•
Make sure that another handset is not in privacy mode.•
The answering system does
not work.
Make sure the base is plugged in.•
Make sure that the answering system is turned on.•
Make sure that the message record time is not set to announce only.•
Time stamp cannot be heard. Make sure you have set the time (see Setting the Day and Time on • page 41).
Messages are incomplete.
Incoming messages may be too long. Ask callers to leave a brief message.•
The memory may be full. Delete some or all of the saved messages. •
There is no sound on the base
or handset speaker during call
monitoring or message review.
Adjust the speaker volume on the base or handset.•
Make sure the call screen feature is set to on.•
Cannot access answering
system from a remote phone.
Make sure you are using the correct PIN number.•
Make sure that the touch-tone phone you’re using can transmit the tone for at •
least two seconds. If it cannot, try using a different touch-tone phone.