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Symptom Suggestion
Severe noise interference. • Keep the handset away from microwave ovens, computers,
remote control toys, wireless microphones, alarm systems,
intercoms, room monitors, fluorescent lights, and electrical
appliances.
• Move to another location or turn off the source of interference.
The Caller ID does not display. • The handset was picked up before the second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is
current.
You cannot register the • Charge the battery pack for 15-20 hours.
handset at the base. • Remove the base ID (see “Replacing the Base Setting” on page
20) and register the handset (see “Register the Handset” on
page 56).
The handset doesn’t • Remove the base ID (see “Replacing the Base Setting” on page
communicate with 20) and register the handset (see “Register the Handset”
another handsets. on page 56).
• Make sure that you have registered all handsets.
An extra handset can’t join • Make sure there are not 2 handsets already using the 3-way
the conversation. conference feature.
The handset or the base can’t • Make sure that more than 2 handsets are not in use.
join the conversation • When recording a conversation, the 2nd handset (or the base)
cannot join the conversation.
The answering system does • Make sure the AC adapter is plugged in.
not work. • Make sure that the answering system is turned on.
• Make sure that the message record time is not set to Announce
only (see page 46).