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TROUBLESHOOTING [ 61]
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom Suggestion
The status LED won’t illuminate when • Make sure the AC adapter is plugged into the base and wall outlet.
the handset is placed in the base. • Make sure the handset is properly seated in the base.
• Make sure the charging contacts on the handset and base are clean.
The audio sounds weak • Move the handset and/or base to a different location away from metal objects
and/or scratchy. or appliances and try again.
• Press
select/ch to help eliminate background noise.
• Make sure that you are not too far from the base.
Can’t make or receive calls. • Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Change the digital security code (See page 57).
• Make sure that you are not too far from the base.
The handset doesn’t ring or • The battery pack may be weak. Charge the handset on the base unit
receive a page. for 15-20 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Change the digital security code (See page 57).
Severe noise interference. • Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
and electrical appliances.
• Move to another location or turn off the source of interference.
TROUBLESHOOTING
UC777BH(TRU4485) OM 4/9/02 1:48 PM Page 61