Uniden EXP 9100 Telephone User Manual


 
Troubleshooting
If your
EXP 9100
Cordless Telephone is not performing to your expectations,
please try these simple steps. If you are still unable to resolve the problems,
contact Uniden Customer Service at: (800) 297-1023, 8
AM
to 5
PM
Central,
Monday through Friday.
Note:
Do not
attempt to service this unit yourself.
All service must be done by qualified service personnel.
Problem Suggestion
Charge light won’t come on when
Handset is placed in Base Unit.
Make sure the AC Adapter is plugged
into the Base Unit and wall outlet.
Make sure Handset is properly seated
in Base Unit.
Make sure the Nickel-Cadmium Battery
Pack is properly placed inside the
Handset.
Make sure that the charging contacts
on the Handset and Base Unit are clean.
Audio sounds weak and/or scratchy.
Make sure that the Base Unit antenna
is fully vertical.
Make sure that there are no obstacles
(walls, doors, etc.) in line-of-sight
between the Base Unit and the Handset.
Move the Handset and/or Base Unit to
different locations and try again.
Can’t make or receive calls.
Check both ends of the Base Unit
telephone line cord.
Make sure the AC Adapter is plugged
into the Base Unit and wall outlet.
Disconnect the AC Adapter for a few
minutes, and then reconnect it.
Handset doesn’t ring or receive a page.
Nickel-Cadmium Battery Pack may be
weak. Charge the battery on the Base
Unit for more than 5 to 7 hours.
Set the
RING ON/BATT SAVE
switch on
the Handset to “
RING ON
”.
Make sure the Base Unit antenna is
fully vertical.
Make sure that there are no obstacles
(walls, doors, etc.) in line-of-sight
between the Base Unit and the Handset.
The Handset may be too far away from
the Base Unit.
Place the Base Unit away from noise
sources.
The Digital Security Code may be
erased. Set the Digital Code.
(See page 5 for instructions.)
Base Unit doesn’t ring or receive a page.
Set the Base Unit
RINGER/VOLUME
switch to “
LO” or “HI
”.
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