Introduction
Related Documents/Media
Strata CIX ACD Agent/Supervisor Telephone 05/06 v
Related Documents/Media
Some documents listed here may appear in different versions on the
CD-ROM or in print. To find the most current version, check the version/date in the
Publication Information on the back of the document’s title page.
Refer to the following for more information:
• Strata CIX Call Center Solutions General Description
• Strata CIX ACD Supervisor User Guide
• Strata CIX ACD Installation Guide
• Strata CIX IPT/DKT Telephone User Guide
CD-ROMs
• Strata CIX Call Center Solutions Application Software and Documentation
Library for Strata ACD, Insight, OAISYS Net Server, and OAISYS Voice
Assistant
• OAISYS includes software and documentation for OAISYS Chat, Call Router, and
Net Phone
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current
Strata CIX documentation and enables you to view, print and download current
publications.