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Call Features
Call Monitoring/Join Call
24 Strata CIX ACD Agent/Supervisor Telephone 05/06
³ To Join a call
1. Press
ACD Call + Join.
If you are monitoring a call when you press the
Join,
both the Join and Monitor LEDs flash slow green.
2. Press
Join again and your telephone will return to monitoring (listen only).
EXT + Line 1
EXIT