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NOTES:
1. If you hang up your current call while you have another call on “soft
hold,” the held call will immediately recall your telephone.
2. You cannot hold code calls, paging calls, dictation machine calls, or
calls from an attendant.
3. You will not receive a Call Waiting signal if you are currently on hold
at another station; performing a call transfer; connected to an
attendant, dictation machine, or voice mail system; involved in an
Attendant Override; or involved in a conference. You will also not
receive a Call Waiting signal if your station is programmed for Data
Security or Data Privacy. This prevents the interference of tones or
attendant override during data transmission.
4. You cannot form a three-way conference with the originally-held
party and the new call.
CALL WAITING TRANSFER
The Call Waiting Transfer feature allows you to place a current call on
“soft hold” to answer a waiting call, and then transfer the new call to
another station.
Your current call will be placed on “soft hold” and you will be connected
to the new caller.
Listen for ringback tone.
Your original call will recall your station.
To return to your first call and
drop your second call, press
the Release (RLS) key.
To Transfer a Waiting Call:
1. Establish a two-way
connection.
2. After hearing the Call Waiting
tone, press the SWAP key.
. . . or . . .
Press the CONF/TRNS key
and enter the Swap access
code.
3. Press the CONF/TRNS key
and dial the number of the
station that is to receive the
new call.
4. Hang up; or wait until the party
answers, announce the
transferred call, and then hang
up.
PERCEPTION 4000 FEATURE OPERATION
4-19