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Optional Account Code Entry
During a Call (via Feature
Access Code):
1. Establish a call (either
outgoing or incoming).
2. Press the CONF/TRNS key.
3. Enter the Account Code
access code.
4. Enter the desired account
code.
5. Press the Release (RLS) key.
The caller will automatically be placed on “soft hold.” Listen for recall dial
tone.
Listen for recall dial tone.
Listen for success tone. The account code will be registered.
If the system does not accept the account code, you will hear reorder
tone.
You will automatically be reconnected to the held caller.
NOTES:
1. There is no limit to the number of account codes that can be entered
during a call; however, only the last-entered code will be recorded on
the system’s SMDR report. The entry of an optional account code,
following the entry of a feature access code, will override the feature
access code entry.
2. A forced account code that has been entered prior to call placement
can be overridden any time during the call by entering an optional
account code.
3. When dialing over an unrestricted trunk group (such as a TIE line in
a private network environment), a forced account code does not
need to be entered, even if your station’s Class of Service
assignment requires that forced account codes be entered in other
outgoing call situations.
4. If your station requires account code entry only for outgoing toll trunk
calls, those calls determined as “toll calls” are determined by
assignments made in the system database. Calls prefixed by “911”
or “800” are always considered toll-free and ordinarily do not require
account code entry.
5. The PERCEPTION 4000 system can be programmed so that only
certain account codes will be accepted. If an entered account code
does not match an account code that has been programmed into the
system database, then reorder tone will sound.
6. If the PERCEPTION 4000 system has been programmed to accept
only certain account codes, then only the accepted account codes
PERCEPTION 4000 FEATURE OPERATION
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