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36 Section 2E: Setting Up Service (Mac)
Activating and Using Sprint Service
Before using your card, you must have a Sprint wireless network account set up.
The process of setting up an account is called activation.
Activating Your Card
After you have inserted the card into your computer and started Watcher Lite,
Watcher Lite will detect whether the card has been configured with an account
(“preactivated”). If it has not, Watcher Lite displays a message (“Not activated”) or
the “Device Not Activated” window. Use the following table to determine your
next actions:
Text/window
displayed
Description/next action
“Disconnected” Your card is preactivated. You are ready to connect to the
network. (Click the Connect button in Watcher Lite.)
ᮣ Proceed to “Your Card: The Basics (Mac)” on page 106.
“Device is
Locked”
Your card is preactivated. Unlock the card:
1. If the “Unlock Device” window is not displayed: from the
Extras item on the Sierra Wireless Watcher menu, choose
Unlock Device.
2. In the “Unlock Device” window, enter the lock code (PIN),
and click OK.
ᮣ If you can’t recall your lock code, try using the last four
digits of your card’s phone number. If this doesn’t work,
call Sprint Customer Service at 1-888-788-4727 (business
use) or 1-888-715-4588 (personal use).
3. Proceed to “Your Card: The Basics (Mac)” on page 106
.