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Section 3F: Troubleshooting Tips (Windows) 103
2. If you will be using NMEA, select Display GPS Receiver. (For more information on
NMEA, see “What is NMEA?” on page 96.)
3. Ensure that Network Mode (in the Sprint Mobile Broadband “Settings”
window) is set to Automatic or 1X Only. (Sprint Location Services may not be
available if Network Mode is set to 1xEV-DO Only.)
4. Ensure you are in the network coverage area (not roaming). For the initial fix,
you must be in 1X coverage.
5. To verify that your card is able to obtain data for Sprint Location Services, in
the Sprint Location Services “Settings” window, click Test GPS.
6. If the results show the number of satellites and valid latitude, longitude, and
elevation information, then check that the GPS application (for example,
street mapping application) is configured to use the correct port. (The port
number that the GPS application should use is displayed in the GPS Receiver
window [page 45].)
For help on checking which port the GPS application is configured to use, see
the documentation of the GPS application.
7. If the GPS application is configured to use the correct port, but the application
doesn’t seem to be reporting correct results, then there may be a problem
with the GPS application.
Could Not Prepare Data Services
See “Unable to Prepare Data Services” (below).
Unable to Prepare Data Services
The card was unable to access the IOTA server to obtain data account parameters
for you. This may be because the signal strength is poor or because the IOTA server
is not responding.
ⅷ Confirm you have sufficient signal strength. Try the actions listed for “Searching
for Service” (page 101).
ⅷ Contact Sprint for assistance (page 14).
Note:
The message may appear as “Could not prepare data services. Please contact...”