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116 Section 4A: Your Card: The Basics (Mac)
Unlocking the Card
When the card is locked, Watcher Lite displays “Device is Locked.”
To unlock the card:
1. If the “Unlock Device” window is not displayed: from the Extras item on the
Sierra Wireless Watcher menu, choose Unlock Device.
2. In the “Unlock Device” window, enter the lock code (PIN) and click OK.
ᮣ If you can’t recall your lock code, try using the last four digits of your card’s
phone number. If this doesn’t work, call Sprint Customer Service at
1-888-788-4727 (business use) or 1-888-715-4588 (personal use).
When the card is unlocked, Watcher Lite no longer displays “Device is Locked.”
Uninstalling the Watcher Lite Software
To remove the Watcher Lite software from your computer:
1. Exit Watcher Lite (page 112).
2. Remove the card. (See “Removing the Card [Mac]” on page 29.)
3. On your Mac desktop, double-click SierraUninstall.pkg:
Note:
As part of the software removal process you will be prompted to restart your
computer; save any open documents.